Building a brand and service offering your clients trust, team culture and brow tips and tricks

Welcome to Episode 6 of Be The Girl Podcast!  My guest today is the lovely Kristiina Voyce, founder of iBrow Boutique at Mermaid Beach on the Gold Coast.  The key takeaways you will get from tuning in to this episode are how to create and nurture a solid beauty and brow clientele that value and trust your brand and service offering, why team culture is critical to customer service and a beautiful salon experience and some expert brow and beauty advice plus we lift the lid on all the misinformation about one of the most popular brow services today.

Kristinna started iBrow Boutique six years ago when her home salon was no longer suitable for her growing and flourishing clientele. Through Kristiina’s extensive experience of over a decade in the beauty and brow industry and passion for exceptional customer service and creating a beautiful salon experience iBrow Boutique is one of the leading salons on the Gold Coast offering specialist therapists across all beauty and brow services.

After completing a Diploma in Beauty Therapy and travelling the world on cruise ships early in her career, Kristiina returned to Australia and started a home salon.  It wasn’t long before Kristiina decided to take the leap and follow her dream of opening her own business.  Fast forward six years, iBrow Boutique is a team of eight highly trained, professional specialists and all round lovely ladies that are committed to delivering exceptional beauty and brow services.

I was so excited to talk to Kristiina all about her career and business journey and share her wealth of knowledge about all things brows.  I personally visit Kristiina and the beautiful iBrow ladies for all my brow and beauty treatments and cannot recommend the salon enough!  A must visit for Gold Coast ladies.  I hope you enjoy this episode. H x

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and check out the website to find out more about the team and salon menu and to book all of your beauty services conveniently in just a few clicks!

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